Getting Started
talentATS offers a simple subscription plan and three job posting packages to suit your recruitment needs. Understanding the difference between your plan and packages will help you make the right choices for your organisation.
Plans vs Packages
Subscription Plan
Your talentATS subscription determines:
Access to all platform features
Number of users in your organisation
User permissions and access levels
Base functionality
Job Posting Packages
Packages are selected when creating individual job postings and determine:
Which job boards your vacancy is published to
The branding on your job adverts (talentATS or your company branding)
The reach and visibility of your postings
Subscription Plan
talentATS offers one comprehensive plan with full access to all features:
Pricing
Annual Payment: £20 per user per month (billed annually)
Monthly Payment: £25 per user per month (billed monthly)
Free Trial
2-week free trial with full access to all features
No credit card required upfront
No restrictions during trial period
First payment due after trial period ends
Payment Management
If payment fails:
We'll attempt to process payment up to 4 times over the following 7 days
If all payment attempts fail, the subscription will be cancelled
All users except the account owner will lose access
The account owner can only access the Manage Plan page to update payment details
Plan Features
Your subscription includes:
Full Feature Access - All platform features available
Unlimited Vacancies - No limits on active job postings
User Management - Add team members as needed
Advanced Reporting - Complete reporting suite
Custom Careers Page - Your branded careers site
Email Support - Help when you need it
API & Webhooks - Integration capabilities
Job Posting Packages
When creating a vacancy, you'll choose from three packages that determine where your job is posted:
Free Package
The Free package publishes to:
Our network of aggregator and programmatic job boards:
Adzuna
ZipRecruiter
Talent.com
JobIsJob
Jooble
Many more
LinkedIn
Best for:
Testing the platform
Entry-level or high-volume roles
Limited recruitment budgets
Jobs with broad appeal
Unbranded Package - £299
The Unbranded package includes everything from Free, plus:
Reed.co.uk (with talentATS branding)
Indeed (with talentATS branding)
Note: Jobs posted with this package will display talentATS branding rather than your company branding on Reed and Indeed.
Best for:
Increased visibility on major UK job boards
Standard hiring needs
Balanced reach and cost
When direct employer branding is not essential
Branded Package - £399
The Branded package includes everything from Unbranded, plus:
CV-Library (with your company branding)
Note: All jobs posted with this package display your company branding across all job boards.
Best for:
Maximum visibility across all major UK job boards
Senior or specialist roles
Employer brand awareness
Critical hires requiring full company branding
When professional presentation is important
Choosing the Right Package
Consider these factors when selecting a package:
Job Type
High-Volume Roles - Free package often provides good reach
Specialist Roles - Unbranded or Branded for wider visibility
Senior Positions - Branded package for professional presentation
Entry-Level Roles - Free package typically works well
Budget
Limited Budget - Start with Free package
Standard Budget - Unbranded for good reach
Flexible Budget - Branded for maximum impact
Mix Approach - Use different packages for different roles
Branding Priorities
Brand Awareness Important - Use Branded package
Quick Hire Priority - Unbranded offers good reach
Brand Less Critical - Free or Unbranded work well
Urgency
Urgent Hiring - Branded for maximum reach
Standard Timeline - Unbranded package
No Rush - Free package may be sufficient
Managing Your Subscription
Accessing Billing Settings
Click on your profile dropdown menu
Select "Settings" or "Billing"
Navigate to "Manage Plan"
Updating Payment Details
To update your payment method:
Go to Settings > Billing
Select "Manage Plan"
Update your payment information
Save changes
Adding or Removing Users
Your subscription is billed per user:
Add users at any time
Billing adjusts automatically
Remove users as needed
Changes reflected in next billing cycle
Payment Schedule
Annual: One payment per year per user
Monthly: Recurring monthly payment per user
Payments processed automatically via Stripe
Tips for Success
Start with the Free package to test job board performance
Use Branded packages for roles where company reputation matters
Mix and match packages based on individual job requirements
Monitor which job boards deliver the best candidates for your roles
Consider your employer brand strategy when choosing packages
Troubleshooting
My payment failed:
Update your payment details in Settings > Billing
We'll retry up to 4 times over 7 days
Act quickly to maintain uninterrupted access
I can't access the platform:
Check if your subscription payment is current
Only the account owner retains access during payment issues
Update payment details to restore full access
Which package should I choose?:
Start with Free to test performance
Upgrade to Unbranded for Reed and Indeed exposure
Use Branded when your company branding is important
You can use different packages for different vacancies
Can I change packages after posting?:
Packages are selected when creating each vacancy
To use a different package, you'll need to create a new job posting
Contact support if you need assistance
How do I cancel my subscription?:
Contact support to discuss cancellation options
Consider pausing recruitment rather than cancelling
Remember the 2-week trial allows you to test risk-free
Getting Help
Need assistance?
Click "Need Help?" in your profile dropdown menu
Contact our support team via email
Visit our help centre for more articles