Getting Started
When candidates apply for your vacancies, their applications appear in talentATS. This guide explains how to access and view candidate applications.
Accessing Applications
To see all candidates:
Navigate to Vacancies > Live Vacancies
Click on View Candidates button
View all applications
Application List View
The candidates list displays:
AI Score - Score given by AI
Recruiter Score - Score given by the Recruiter
Candidate Name - Name of the applicant
Current Stage - Where they are in the process
Application Date - When they applied
Source - Where the application came from
Last Note - Most recent note added to the candidate
View Details - Action button to open the candidate details flyout
Viewing Application Details
Opening an Application
To see full application details:
Click on the View Details button
Full application opens in the candidate details flyout
See all candidate information
Candidate Flyout Header
The flyout header displays key candidate information:
Candidate Name and ID - Name and unique identifier
Job Title - The vacancy they applied for
Email and Phone - Contact information
Applied Date - When they submitted their application
Application Source - Where they found the role
AI Score - AI-generated suitability score
Recruiter Score - Your manual rating of the candidate (editable)
Stage Selection - Dropdown to change their recruitment stage
LinkedIn Link - Search candidate on LinkedIn
Navigation Controls - Previous/Next buttons to view other candidates
Candidate Details Tabs
Click the tabs to view different information:
AI Overview
AI-generated summary and analysis of the candidate:
AI assessment of fit
Key insights and scores
Candidate summary
CV / Application
View the candidate's submitted application:
CV/Resume document (downloadable)
Application form details
Key qualifications and experience
Additional Info
Supplementary application information:
Cover Letter - If provided by candidate
Screening Questions - Answers to your custom screening questions
Attachments
Files uploaded by the candidate:
Additional documents
Supporting files
Portfolios or samples
Messages
Communication history:
Messages sent to candidate
Candidate replies
Communication log
Interview
Interview scheduling and details:
Scheduled interviews
Interview notes
Interview history
Schedule new interview
Notes
Your internal notes:
Add notes about the candidate
Internal observations
Recruitment feedback
Collaboration notes
Activity Log
Complete history of actions:
All changes to candidate record
Stage changes
Date and time stamps
Who made each change
Managing Candidates in the Flyout
Change Candidate Stage
Click the Stage dropdown in the header
Select the new stage (New, Shortlisted, Interview, etc.)
A dialog will appear
If moving to Interview stage, you'll be asked to confirm
For other stages, confirm whether to notify the candidate
Click confirm to apply the change
Update Recruiter Score
Find the Recruiter Score rating in the header
Click stars to rate the candidate (1-5)
Your score updates immediately
AI Score is read-only and cannot be changed
Navigate Between Candidates
Use the Previous and Next buttons in the header
Navigate through candidates in the list
Candidates update as you navigate
Search on LinkedIn
Click the LinkedIn icon in the header
Opens LinkedIn search with candidate's name
Find more information about the candidate
Filtering Applications
Filter Options
You can filter by:
Stage - New, Shortlisted, Interview, etc.
Date Range - Application dates
Source - Where application came from
Status - Active, rejected, etc.
Using Filters
Click filter options
Select your criteria
Applications update automatically
Clear filters to see all
Sorting Applications
Sort Options
Sort by:
Date - Newest or oldest first
Name - Alphabetical order
Stage - By recruitment stage
Relevance - If scoring available
Applying Sorts
Click sort dropdown
Choose sort option
Select ascending/descending
List updates automatically
Searching Applications
Search Function
Search for candidates by:
Name - Candidate's name
Email - Email address
Keywords - Text in application
Reference - If applicable
Using Search
Enter search term
Results filter automatically
Click result to view
Clear search to see all
Troubleshooting
I can't see any applications:
Verify vacancy is published
Check applications have been received
Ensure you're viewing correct vacancy
Refresh the page
Applications aren't appearing:
Check application source configuration
Verify email sources are set up
Check for filtering issues
Contact support if needed
I need to see applications from multiple vacancies:
View each vacancy individually
Or use reporting features
Export data if needed
Use search across vacancies
The flyout won't open:
Click View Details button clearly
Ensure you've selected a candidate
Try refreshing the page
Check browser console for errors
I can't change the candidate stage:
Verify the stage is valid for the current workflow
Check you have permission to change stages
Ensure the stage is active in your workflow
Try refreshing and trying again
Need more help? Click on "Need Help?" in your profile dropdown menu or contact our support team for assistance.
